Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

Services Provided

Puyallup Bliss AFH LLC is a licensed adult family home providing residential care services for seniors, including:

• 24-hour personalized care

• Memory care and dementia support

• Mental health specialty care

• Medication management

• Meal services and nutritional support

• Activities and social programs

• Assistance with daily living activities

Eligibility for Services

Our services are available to adults who:

• Require assistance with daily living activities

• Need memory care or dementia support

• Require mental health specialty care

• Meet Washington State Adult Family Home admission criteria

Admission is subject to assessment, availability, and mutual agreement between the resident (or their authorized representative) and Puyallup Bliss AFH LLC.

Admissions Process

Assessment: All prospective residents must undergo a comprehensive assessment to determine care needs and suitability for our facility.

Agreement: Upon acceptance, residents and/or their authorized representatives must sign an Admission Agreement outlining:

• Services to be provided

• Fees and payment terms

• Rights and responsibilities

• Duration of stay and termination conditions

Required Documentation: Residents must provide:

• Medical history and current health information

• Medication lists and physician orders

• Insurance information

• Emergency contact information

• Legal documentation (power of attorney, advance directives, etc.)

Fees and Payment

Payment Terms:

• Fees are determined based on level of care required

• Payment is due monthly in advance

• We accept Medicare, Medicaid, Private Pay, and Long-term Care Insurance

• Late payments may result in late fees or service termination

Fee Changes:

• We reserve the right to adjust fees with 30 days' written notice

• Fee increases may occur due to changes in care needs or operational costs

Refunds:

• Refund policies are outlined in the Admission Agreement

• Advance notice is required for voluntary discharge

Resident Rights and Responsibilities

Resident Rights: Residents have the right to:

• Receive respectful, dignified, and personalized care

• Privacy and confidentiality

• Participate in care planning decisions

• Voice concerns and file complaints without retaliation

• Access personal belongings and maintain independence

• Receive visitors during designated hours

• Be free from abuse, neglect, and exploitation

Resident Responsibilities: Residents and their representatives are responsible for:

• Providing accurate health and personal information

• Following facility rules and policies

• Treating staff and other residents with respect

• Timely payment of fees

• Notifying staff of changes in health status or care needs

Termination of Services

Voluntary Discharge: Residents or their representatives may terminate services with written notice as specified in the Admission Agreement.

Involuntary Discharge: We reserve the right to terminate services if:

• The resident's care needs exceed our capabilities

• Payment obligations are not met

• The resident's behavior poses a danger to themselves or others

• The resident or family violates facility policies

• Required by law or regulatory authorities

Involuntary discharge will be conducted in accordance with Washington State regulations and with appropriate notice.

Website Use

Permitted Use: Our website is provided for informational purposes. You may:

• Browse content and learn about our services

• Submit inquiries and schedule tours

• Access resources and blog articles

Prohibited Use: You may not:

• Use the website for unlawful purposes

• Transmit harmful code, viruses, or malware

• Attempt to gain unauthorized access to our systems

• Copy, reproduce, or distribute website content without permission

• Impersonate others or provide false information

Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Puyallup Bliss AFH LLC or its licensors and is protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

Website Information: While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness, accuracy, or reliability of website content. Use of our website is at your own risk.

Service Limitations: We provide care services to the best of our ability, but we cannot guarantee specific outcomes. Our liability is limited to the extent permitted by law.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites.

Indemnification

You agree to indemnify and hold harmless Puyallup Bliss AFH LLC, its owners, staff, and affiliates from any claims, damages, or expenses arising from your use of our website or services, or your violation of these Terms.

Dispute Resolution

Governing Law: These Terms are governed by the laws of the State of Washington.

Dispute Resolution Process: In the event of a dispute, we encourage resolution through:

1. Direct communication with facility management

2. Mediation or arbitration (if agreed upon)

3. Legal action in Pierce County, Washington courts

Complaints and Grievances

Residents and families have the right to file complaints regarding care or services. Complaints may be directed to:

Facility Management: Derlis Singh, Owner
Phone: (253) 455-5057
Email: Puyallupblissafh@gmail.com

Washington State DSHS: Residential Care Services
Phone: 1-800-562-6078
Website: www.dshs.wa.gov

Emergency Situations

In the event of a medical emergency, we will:

• Contact emergency services (911)

• Notify the resident's emergency contacts

• Provide necessary immediate care

• Coordinate with healthcare providers

Changes to Terms of Service

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Puyallup Bliss AFH LLC
604 22nd Ave Ct SE
Puyallup, WA 98372

Phone: (253) 455-5057 or (206) 913-9361
Email: Puyallupblissafh@gmail.com
Office Manager: Mandeep Dhindsa - Mandeep_dhindsa@yahoo.com

State Licensing Information

Puyallup Bliss AFH LLC is licensed by the Washington State Department of Social and Health Services (DSHS).
License Number: 758137